Devient

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Effective Date: November 1, 2025

This privacy notice for DevientX (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you visit our website https://devientx.com/ (“Site”) or use our services (“Services”). We are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This policy applies to all users of our Site and Services.

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Site or Services.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information about your interactions with our Site and Services. The types of information we may collect include:

  • Personal Identifiers: Name, email address, phone number, or other contact details when you fill out contact forms, sign up for newsletters, or inquire about our services.
  • Usage Data: Information about how you interact with our Site, such as IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the Site. These may include essential cookies for site functionality and analytics cookies for performance tracking.
  • Payment Information: If you make purchases or subscriptions through our Site (e.g., for premium features), we may collect billing details like credit card numbers, but this is handled securely via third-party processors.
  • Other Information: Any data you voluntarily provide, such as feedback, comments, or files uploaded via contact forms.

We do not intentionally collect sensitive personal information (e.g., health data, racial or ethnic origin) unless explicitly required for a specific service and with your consent.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our Services, including responding to inquiries and delivering personalized content.
  • To communicate with you, such as sending updates, newsletters, or promotional materials (you can opt out at any time).
  • To analyze Site usage and optimize performance through analytics tools.
  • To prevent fraud, ensure security, and comply with legal obligations.
  • For marketing and advertising, where we may share anonymized data with partners to tailor ads.

We process your information based on your consent, our legitimate interests (e.g., improving our Site), or contractual necessity.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our Site and Services, such as hosting providers (e.g., AWS), email services (e.g., Mailchimp), analytics tools (e.g., Google Analytics), and payment processors (e.g., Stripe). These providers are contractually obligated to protect your data.
  • Legal Requirements: If required by law, such as in response to a subpoena, or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: For any other purpose disclosed at the time of collection.

We ensure that any shared data is protected under appropriate agreements, including data processing addendums for GDPR compliance.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:

  • Contact form data: Up to 2 years after your last interaction.
  • Usage analytics: Anonymized data indefinitely; identifiable data for 12 months.
  • Account data: As long as your account is active, plus 1 year after deletion.

You can request deletion of your data at any time, subject to legal retention requirements.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your information.
  • Correction: Update inaccurate data.
  • Deletion: Request removal of your data (right to be forgotten).
  • Objection/Opt-Out: Object to processing for marketing or withdraw consent.
  • Portability: Receive your data in a structured format.
  • Restriction: Limit processing in certain cases.

To exercise these rights, contact us at official@devientx.com. We respond to verified requests within 30 days (or 45 days for complex cases). For California residents, we comply with CCPA/CPRA, including honoring “Do Not Sell or Share My Personal Information” signals via browser settings.

European residents: We are committed to GDPR compliance. Our Data Protection Officer can be reached at official@devientx.com.

6. Children’s Privacy

Our Site and Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have collected such data, we will delete it promptly. Parents/guardians can contact us to request deletion.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, such as encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security. Please use strong passwords and avoid sharing sensitive information.

8. International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the US or other countries. We ensure adequate protections, such as Standard Contractual Clauses for EU data transfers.

9. Cookies and Tracking

We use cookies to improve your experience. You can manage preferences via your browser settings. For details, see our [Cookie Policy, if separate]. Third-party links (e.g., to social media) have their own privacy practices.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We will notify you via email or a Site notice for material changes. Continued use after updates constitutes acceptance.

11. Contact Us

For questions, complaints, or requests, contact:

DevientX Email: official@devientx.com

For EU residents: Data Protection Officer at official@devientx.com.